Privacy Policy

SSM strives to be completely transparent with how we collect and use information we gather about you on this site. Your privacy is important to us and we respect your preferences.

This Privacy Statement (“Privacy Statement”) explains how Search Strategy Marketing, LLC (“SSM”) uses personal information (“Personal Information”) and applies to all users (“users”) who access, view, visit, download, or otherwise interact with http://www.searchstrategymarketing.com/ (the “Site”). By visiting the Site, you are accepting the practices described in this Privacy Statement. If you do not agree to the SSM practices, do not access, view, visit, download, or otherwise interact with the Site. If you have any questions or comments concerning SSM’s Privacy Statement, please contact us by sending an email to info@searchstrategymarketing.com. You can also contact SSM via postal mail at: 190 Canyon Oaks, Santa Cruz, CA 95065.

1) Personal Information SSM gathers

“Personal Information” is information that can be used to identify, locate, or contact an individual. SSM collects the following types of Personal Information:

Contact Information. Contact Information allows SSM to communicate with you. Examples of Contact Information include, but are not limited to, your name, accurate postal addresses, valid email address, or other addresses at which you receive communications from or on behalf of SSM.

Transaction Information. SSM automatically receives and records some information from your browser when you visit the site, such as your IP address, cookies and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps us analyze and understand how the site works for users. Information that is gathered includes, but is not limited to, information about how you interact with SSM, information about how you use SSM’s Sites, email, other communications, and applications, and how you interact with other users and SSM business partners.

Mobile Location Information. If you have permitted your mobile or other location-aware device to transmit location data, SSM collects Mobile Location.

Posted Information. If you chose to post a comment on our blog, we may collect information regarding your name and the content of your post. It is important to note that any content you post on the blog is publicly displayed and will be seen by other users of the Site.

2) How SSM Collects Personal Information

SSM prompts you to provide Personal Information (including Contact Information) when you use SSM or otherwise interact with the Site or contact SSM.

SSM collects Transaction Information when you use the Site. For example, SSM may track the pages you view, the methods of communication that may be offered on or through the Site from time to time. SSM uses cookies and related technologies to collect information about your computer and your interaction with the Site and our partner websites.

SSM also collects Transaction Information if and when you contact SSM via telephone, email, or other methods of communication.

3) How SSM Uses Personal Information

We may use Personal Information to enhance to enhance your user experience, to help us better understand you, to help us customize offers, blog topics, or posts that may be of interest to you, and to help us otherwise enhance the Site.

SSM uses Personal Information to:

Identify and authenticate users;
Facilitate transactions;
Operate and improve the Site;
Connect with you on social media (such as Facebook, LinkedIn, or Twitter); Contact you by phone or email; Personalize and continually improve users’ SSM experience;
Provide you with suggested information based on variables such as stated preferences, interests, business activities, and/or location;
Send you technical notices, updates, alerts and support and administrative messages service bulletins, or marketing;
Evaluate additional services, items, or offerings that may be of interest to users; Track transactions and perform other analytics;
Communicate and provide additional information that may be of interest to you about SSM partners or third parties; and
 Manage SSM everyday business needs such as Site administration, communication management, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use or to comply with the law.

4) When and Why SSM Discloses Personal Information

SSM will not disclose your Personal Information to third parties without your explicit consent, except as specified in this Privacy statement. SSM will disclose your Personal Information when:

Working with companies and service providers (i.e. HubSpot, SalesForce.com, or other companies that process billing, website hosting, or analytics performance in furtherance of the purposes described in Section 3 (“How SSM Uses Personal Information”) above.
SSM employs other companies to perform tasks on SSM’s behalf and therefore SSM must share your Personal Information with these companies to provide services to you. Examples include but are not limited to processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service. SSM may partner with third-party services for fraud prevention and/or identity verification.

Enforcing SSM’s rights or protect SSM property and intellectual property; Protecting the rights, property or safety of others, investigate fraud, respond to a government request.
SSM believes in good faith that it must disclose such information to prevent imminent physical harm or financial loss.

SSM believes in good faith that it must disclose such information to commence an investigation or take action regarding illegal activities or suspected fraud.
SSM believes in good faith that it must disclose such information per auditing, compliance, and corporate governance functions.

SSM believes in good faith that it must disclose such information to defend SSM in litigation or a regulatory action.
SSM believes in good faith that it must disclose such information, or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate.

SSM will not sell your Personal Information to third parties unless SSM is in the process of entering into a merger with another business, acquisition of another business, or the sale of all or a portion of SSM’s assets and the information is needed to support the sale or transfer of business assets. If SSM is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information before it becomes subject to a new privacy statement.

This Privacy statement only governs when and why SSM discloses Personal Information. This Privacy statement does not apply to the practices of third parties that SSM does not own or control, or individuals that SSM does not employ or manage. The use of your Personal Information by third parties that you access through the Site is governed by the privacy policies of such parties and is not subject to SSM’s control. SSM is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the SSM Site. We encourage you to ask questions before you disclose your personal information to others.

SSM may disclose information about you that is not personally identifiable. For example, SSM may provide our partners, (such as Hubspot), or other third parties with reports that contain aggregated and statistical data about SSM users.

5) Tracking Technologies

SSM implements cookies to store user information and track user activities.

User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information. Cookies enable SSM to monitor your activity across sessions of interaction between your device and the Site. Please see #6, Choice and Control, for information on how to refuse cookies.

6) Choice and Control

While SSM does need to collect certain information to make your SSM experience personalized and to conduct transactions for you, SSM wants to give you the ability to control how your information is provided and shared.

Email Preferences. For various reasons, SSM may contact you about our services or your activity. If you no longer wish to receive emails from SSM you may opt out of the email as indicated on each and every email correspondence.

Cookies and Tracking Devices. You manage how your browser handles cookies and other tracking devices by adjusting the privacy and security settings on your browser. If accessing SSM by a mobile device, you may manage the information your mobile device shares, such as cookies, tracking technologies, and location information, by adjusting your moible device privacy and security settings.

7) Security of Personal Information

SSM strives to use commercially acceptable means to protect your personal information, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure and therefore SSM cannot guarantee absolute security of your personal information. SSM strives to maintain a system that reasonably safeguards Personal Information.

8) Privacy Practices of Third Parties.

This Privacy Statement describes the collection, use, and disclosure of information by SSM through the Site. SSM utilizes third parties to provide services to users and also provides links from the Site to other websites. These third parties may have their own privacy policies and may collect, use, and distribute information differently than SSM. SSM encourages all users to read the privacy policies of all third parties.

9) SSM Blog

SSM contains a blog and other areas where users may publicly post information, communicate with other users, and submit content they deem relevant for discussion. SSM strongly encourages you to read the SSM Terms of Use carefully prior to posting or engaging in the blog. All the information you post will be accessible to anyone, at any time, with Internet access. Furthermore, SSM strongly advises you to NOT post any personal or identifiable information about yourself or contact information, including address, email, phone numbers, or other means of communicating outside of the blog. Any information you post may be read, collected, and used by others.

10) Changes to this Privacy Statement

We may update our privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

11) Your Feedback for SSM

If you have feedback, questions or suggestions, you may contact SSM by sending an email to info@searchstrategymarketing.com.

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